Privacy Policy
HouTech ("HouTech," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or opting in to our text messaging program, you agree to this policy.
1. Information We Collect
- Contact information you provide directly — such as your name, email address, and mobile phone number when you purchase an exam, contact support, or opt in to text alerts.
- Order information — the products you buy and your order ID. Payment is processed by our third-party payment provider; we do not store your full card details.
- Basic technical data — such as your browser type and general usage, used only to keep the site working. Our practice exams themselves run offline in your browser and do not transmit your answers to us.
2. How We Use Your Information
- To deliver the products you purchase and provide customer support.
- To send transactional and account messages related to your orders.
- To send SMS text alerts you have opted in to receive (see the SMS section below).
- To comply with legal obligations and protect against fraud or misuse.
3. SMS / Text Messaging Program
Consent: When you opt in through our website form, you agree to receive recurring automated text messages from HouTech at the mobile number you provide, including exam updates, new content releases, and order & support notifications. Consent is not a condition of any purchase.
Message frequency & cost: Message frequency varies. Message and data rates may apply.
Opt out: Reply STOP to any message to unsubscribe at any time. Reply HELP for help, or contact us at support@houtech or +1 (855) 500-0890.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
No sharing for marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes. Phone numbers collected for SMS are used solely to operate the HouTech messaging program.
4. How We Share Information
We share information only with service providers who help us operate the business — such as our payment processor and messaging provider — and only as needed to provide the service. We may disclose information if required by law. We do not sell your personal information.
5. Data Retention
We retain order and contact information for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes. If you opt out of SMS, we retain a record of your opt-out to honor your request.
6. Your Choices
- You can opt out of text messages at any time by replying STOP.
- You can request access to, correction of, or deletion of your personal information by emailing us.
7. Children's Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.
9. Contact Us
Questions about this policy? Contact HouTech at support@houtech or +1 (855) 500-0890.